Shipping policy

Shipping Policy

Last Updated: [31-05-26]

Thank you for shopping with Shradhey. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During festive seasons, sales, or special promotions, processing times may be longer.

2. Shipping Locations

We currently ship across India.

If your location is not serviceable, our team will notify you and issue a refund if payment has already been made.

3. Delivery Timeline

Estimated delivery times:

Domestic Orders (India)

  • Metro Cities: 3–7 business days
  • Other Cities/Towns: 5–10 business days

4. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout.
  • Free shipping offers may be available on selected orders or promotions.
  • International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

5. Order Tracking

Once your order is shipped, you will receive:

  • A shipping confirmation email/SMS.
  • Tracking details (if available).

Customers can use the provided tracking number to monitor shipment status.

6. Delivery Attempts

Courier partners may make multiple delivery attempts. If delivery cannot be completed due to incorrect address details, customer unavailability, or refusal to accept the package, additional shipping charges may apply for re-delivery.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

We are not responsible for delays or failed deliveries resulting from:

  • Incorrect addresses
  • Incomplete contact information
  • Incorrect postal codes

8. Damaged Packages

If you receive a package that appears damaged:

  • Do not accept the package if visibly tampered with.
  • Take photographs of the package.
  • Contact us within 48 hours of delivery.

We will investigate and provide a suitable resolution.

9. Delays Beyond Our Control

We are not liable for shipping delays caused by:

  • Natural disasters
  • Weather disruptions
  • Government restrictions
  • Customs inspections
  • Courier service interruptions
  • Strikes or transportation issues

10. Contact Us

For shipping-related questions, please contact:

Shradhey
Email: shradheysarees11@gmail.com
Phone: 9205653056